Shipping policy

Placing Your Order

  • Choose your preferred payment method.

  • Enter your accurate delivery address to ensure quick and correct delivery.

  • We deliver your order via courier service directly to your preferred address.

Courier Delivery Instructions

  • Please provide a correct delivery address and a contact phone number when ordering.

  • The courier will contact you to arrange a convenient delivery time.

Upon Receiving Your Order

  • Inspect the outer packaging in the presence of the courier before signing the delivery note.

  • If you notice any visible damage to the packaging or product:

    • You may still accept the delivery.

    • Immediately notify us about the issue.

  • This notification allows us to replace the damaged product quickly using our exchange form.

Delivery Location

  • Packages are delivered to the front door of the building.

  • It is your responsibility to move the items inside your premises if needed.

Delivery Charges

Package Weight Delivery Charge
Up to 30 kg (within EU) €9.99 (fixed price)
Over 30 kg (within EU) €30.00 (fixed price)
Up to 30 kg (outside EU) €30.00 (fixed price)

© 2026 KNEFT, Powered by Shopify

  • AT (EUR €) AT (EUR €)
  • American Express
  • Apple Pay
  • Bancontact
  • BLIK
  • EPS
  • Google Pay
  • iDEAL Wero
  • Klarna
  • Maestro
  • Mastercard
  • MobilePay
  • Przelewy24
  • Shop Pay
  • Union Pay
  • Visa