Frequently Asked Questions (FAQ)

What are the advantages of KNEFT rust protection solutions?

Our high-quality rust protection solutions not only provide effective protection against rust and corrosion, but also enhance the aesthetics of your vehicle. With environmentally friendly formulations and user-friendly application methods, our products are ideal for vehicle owners and professionals.

How do I use the NHOU® Black Oil Undercoating Spray Kit?

Applying our NHOU® Black Oil Undercoating Spray Kit is simple and user-friendly. Ensure the surface is clean and dry before applying the spray evenly. For detailed instructions, we recommend reading the enclosed manual.

How long does it take to ship my order?

Shipping usually takes place within 3-5 business days of receiving your order. We ship directly to your desired address to ensure you receive your products as quickly as possible.

What should I do if my product arrives damaged?

Please inspect the packaging upon delivery. If you notice any visible damage, accept the delivery and notify us immediately. We will be happy to assist you and arrange an exchange using our return form.

Can I return my order?

Yes, you can return your order within 14 days of receipt. Please note that products must be returned in their original condition and packaging. Please see our Return Policy for more information.

How can I contact KNEFT customer service?

You can reach us anytime by email at info@kneft.com or by phone at +49 173 6261702. We're here to help!